Towards A Bright Career in Travel Industry

They say there’s always a place for the right candidate! And here, we believe that. No matter whether you are a fresh applicant or an experienced professional, if you have the right skill set and a will to make your career in the travel industry then we would love to discuss with you. As a leading corporate travel management company in India, we have created an environment that is open to innovation and creativity. Our team members share tremendous passion for delivering top travel solutions to all our clients across the world. And perhaps due to gaining consistent customer delight we are growing every year incredibly with more and more patrons, suppliers, partners, and associates joining us. With the upward growth of the entire travel industry your travel career might just find the perfect time to start now.

At LCC Travels & Rentals, our true culture reflects in our belief that our people are the strongest assets of our company. We have set our goals in putting our people first and providing a favourable situation of maintaining an equal Personal – Professional Life balance.  As a company we have grown with our people over the years and developed a perfect Human Resource Management model that empowers careers and inspires lives.


Why build your travel career with us

Because our collaborative environment provides you with an excellent opportunity to learn and share invaluable experiences. By joining this company, you will be able to explore an international travel franchise network, know more about the latest travel trends, understand, and contribute to the change in travel both domestically and internationally. Moreover, your career in travel industry can take advantage of the immense scope you will get here and expand the same in a better way.



What we offer to our people

With 600 locations in 85 countries worldwide, we stand strong as an international travel brand. Like our strength we offer equally strong travel career opportunities across various places in India. Our people model offers competitive package, travel opportunity and proper training & development based on needs and aspirations. Constant motivations through recognitions and acknowledgement are also part of our culture. In a nutshell we just do not offer travel career, we create a better future. 

FAQs on joining travel industry

Frequently Asked Questions to join a Travel Company

Is it safe to join Travel industry considering the situation during pandemic?

The Travel industry in India has contributed to GDP handsomely in pre-pandemic years recording to an approx. of 10% with more than $US207 billion on an average till 2019. Good news is that like other industries, Travel industry is also recovering at a rapid pace. Projections reveal that by 2029 it can touch $US512 billion. To add on to that India is poised to be the 3rd largest civil aviation industry in the world. Indian government plans to launch 80 new airports, a move that will provide a tremendous boost to air travel within country. Numbers expected to almost treble in a short period of time.

Can I see the world if I join Travel industry?

There is always a chance! Depending on your nature of work, your career path can enable travel. Our people have travelled to various destinations domestic and international for work and experience sessions.

Can I cope with the culture of Travel if I shift from other industry?

There are many people in our organization, working in various roles, have shifted from other industries and coping up pretty well.

What are the opportunities to work with a Travel company?

You will get incredible opportunities working with us. You can interact with our customers all over the world and know them. You will also get scopes to work closely with various airlines, top hotels and our other reputed suppliers all over the globe. That would certainly provide a boost to your career in travel industry.

What are the departments I can work with ?

There are various departments in our organization that are dedicated to certain aspects viz. business travel, inbound travel, outbound travel, documentation, marketing, human resource, accounts, 24X7 emergency travel services etc. You can choose from them based on your interest and skills. 

Hiring for the below openings

Reservation Executive

Location: Kolkata


Duties and responsibilities
 Respond to all customer reservation requests promptly
 Fully knowledgeable about rates, promotions, amenities, programs and services
 Manage systems that are set up within the reservations department
 Responsible for maintaining rate parity across all booking Channels (Website, OTA, GDS, Travel Agents
etc.)
 Understand and enforce company policies
 Verify if each reservation requests are processed as per the set standards
 Verify if reservation confirmation letters are sent for all processed bookings within the stipulated time
 Handle any request for amenities or transportation promptly and accurately
 Monitor all Tentative / Provisional / Wait listed bookings entered on the system
 Record and file all reservation correspondence
 Update all reservation modifications
 Track daily, weekly, monthly, and yearly statistics
 Ensure that the defined ISO standards and SLAs are followed

Eligibility
 Knowledge of Amadeus/Galileo/GDS/Sabre is a must
 Should have prior experience in ticketing
 Should be willing to work in night/rotational shift, if given (not mandatory)

Call Monitoring Executive

Location: Kolkata


Duties and responsibilities

 Develop evaluation programs to monitor customer interactions so as to identify issues and errors

 Randomly audit calls on daily basis required

 Monitor compliance's to ensure zero non-compliance issues in terms of call quality

 Provide appropriate training and coaching to address issues

 Provide timely and accurate feedback to agents for improvement areas

 Analyze feedback data of client satisfaction surveys

 Participate in design of call quality standards


Eligibility

 Excellent communication and interpersonal skills
 Analytical skills
 Should have experience in voice call monitoring 

 Should have working knowledge of basic computer and MS Office applications

Lead Generation & SEO Expert

Location: Kolkata


Duties and responsibilities

 Generate leads through different channels like search engines, website, emailers, social media
platforms and other contacts to identify appropriate clients within the target market
 Manage prospect research intelligence and lead generation
 Work towards organic search optimization and ROI maximization
 Monitor redirects, click rate, bounce rate, and other SEO KPIs
 Stay up to date with the latest SEO and digital marketing trends and best practices
 Conduct research on new methods of identifying potential prospects
 Conduct effective SEO & SEM on regular basis
 Effective Database management and integration with CRM tools
 Generate monthly report on the basis of analytics tools and prepare a plan of action
 Identify market demand, analyze competition and revise POA
 Assist in implementing various marketing campaigns
 Identify problems and deficiency and implement solutions in a timely manner
 Suggest improvements in process and productivity optimization
 Identify prospects from the database and pass to the sales team


Eligibility
 Experience in Market research & lead generation
 Excellent Analytical Skills
 Extensive use of search engines, LinkedIn and other social media etc. to generate contacts & leads

Data Entry Operator

Location: Kolkata


Duties and responsibilities

 Gathering, collating, and preparing documents, materials, and information for data entry
 Creating digital documents from paper or dictation
 Reviewing all documents and information for accuracy and informing the supervisor of any errors or
inconsistencies
 Capturing data into digital databases and performing regular backups
 Updating and maintaining databases, archives, and filing systems
 Generating and exporting data reports, spreadsheets, and documents as needed


Eligibility

 Experience with MS Office
 Excellent typing speed and accuracy
 Attention to detail

Internal Auditor

Location: Kolkata


Duties and responsibilities

 Develop new audit programs to ensure adequate financial controls
 Create and update internal audit plan
 Identify and assess areas of significant business risk
 Implement best audit and business practices in line with applicable internal audit statements
 Manage resources and audit assignments
 Identify and reduce all business and financial risks through effective implementation and monitoring of
controls
 Develop, implement and maintain internal audit policies and procedures in accordance with local and
international best practices
 Compile and implement the annual Internal Audit plan
 Conduct ad hoc investigations into identified or reported risks
 Oversee risk-based audits covering operational and financial processes
 Ensure complete, accurate and timely audit information is reported to management
 Overall supervision of planned annual audits
 Recommend different methods that could help to enhance and improve control procedures
 Ensure that audit software is up to date


Eligibility
 Excellent critical thinking and problem-solving skills
 Strong organizational and project management skills
 Knowledge of accounting best practices
 Strong computer skills
 Ability to learn industry standards

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