Top 7 reasons why you need Travel Management Company in crisis situation
What is a Travel Management Company?
A Travel Management Company (TMC) is an expert of designing business travel programs in crisis situations and beyond. It is always wise to consult such an expert who understands the industry well and finds you better solutions at the hour of need. The primary responsibility of a travel management company is to design a safe and secured business travel program that will keep a traveller stress free throughout.
For every business trip you would most likely need an assistance of a corporate travel management company. So, it is better to hire somebody at the first place and keep your travel secure. Following are top 7 reasons that you need to hire a TMC.
Why would you hire a Travel management Company?
This article focuses on the following 7 essential points which an enterprise needs for its business travellers.
Table of Contents:
- Your problem-their solution
- Duty of Care
- Travel Insurance
- Disaster Recovery Plan
- Market Information Update
- Business Intelligence Report
- Essential Documentation
Your problem-their solution:
A last minute flight reservation, an urgent hotel booking or a sudden trip in emergency situation often invites complications that are well enough to perturb your peace of mind. Leave that to your business travel management company, they will handle with care and come back with proper and useful solutions like finding alternative flights, alternative routes in cases of delays at a certain airport, facilitating with emergency accommodations and arranging ground transport. In all such situations it is the travel management company who will take care of your travel and tweak it in a way that suits you better.
Duty Of Care:
It is a fundamental concept that ensures safety and well-being of the travellers of an organization. Duty of Care is a value added feature that will enable you with early warnings through information and communication systems, global monitoring, travel tracking, integrated travel risk management solutions, country and city information database. It involves foreseeing potential risks and taking preventing measures to counter them. At Lufthansa City Center Travels and Rentals we will constantly update you on this through our updated travel tools and technology that enable us to inform you about any unprecedented situation in advance so that you can take an informed decision on future course of travel.
The above figure shows the various travel support you get from Duty of Care
Travel Insurance: One of the most essential service especially when you are travelling overseas. Your TMC will come up with the best insurance plan and guide you through the topics covered in it so that you remain stress free during your travel. Travel insurance acts as a financial safety tool that typically covers aspects like – trip cancellations, medical emergencies / health issues, lost luggage, lost documents, theft, and other sorts of travel disruptions. An assured coverage like travel insurance will offer you peace of mind and will take care of the unnecessary hassles. Although this tool is not mandatory for many international destinations, but it is highly recommended that you take one.
Disaster Recovery Plan: In times of similar crisis like pandemic, your TMC will be able to provide you all the information and serve you seamlessly even by working remotely. In such case you need to choose a strong and experienced TMC who can provide services in any situation. Most importantly, you must opt for a travel management company who will offer emergency services 24/7 worldwide. With Lufthansa City Center Travels & Rentals, you will get 24/7 emergency assistance under any situation. This is best plan you must choose when you are travelling internationally especially.
Market Information Update: One of the essential updates that a business traveller wants to have during the travel and after the travel.
- What happens when face situations like disruptions or delays?
- What about the refund policies?
- How do you get benefit out of it?
All the above questions are best answered by your travel management company because they are experienced in it and know the best way to get better results for you. Your TMC must have an extended list of suppliers working with them throughout the year. That is how they will keep you posted on accurate and collated information on components like disruptions, delays, cancellations, refunds, etc from various travel suppliers and will also ensure your safety in order to take better decisions on your travel.
Business Intelligence Report: In all situations your TMC will be able to generate informative MIS reports that are data rich and extremely useful for planning future travel. Based on the data and information you can derive your travel patterns, travel spends, implementation of policies, violation, etc. and take better decisions on your future travel.
The core benefit of business intelligence reports is to offer a comprehensive overview of key performance indicators, trends, present the actual facts of your travel and offer scopes for possible alterations and changes in future travel patterns. At Lufthansa City Center Travels & Rentals we can offer customised reports to our business travellers enabling them to gain better insights.
Wrapping it up, a travel management program offers more beyond mere itinerary planning. From streamline travel processes, maintaining cost efficiency to enhancing traveler’s experiences a TMC puts lot of efforts in securing a stress free travel.
In every situation and with the support of right technology, an expert travel management company will guide you throughout your travel and will deliver personalized services especially when you need them most. All you need, is to take the opportunity and make a right decision.
