Familiarize yourself with the new procedures, especially about norms of social distancing, minimum touch, luggage limitations, Covid-I9 declaration, digital payments
Register and keep the printout of e-Pass where it is required
Don’t travel if you stay in a containment zone
Register on Aarogya Setu app
Avoid last minute reaching the airport. Report two hours in advance of flight time
Ensure web check-in, obtain boarding pass
Print the baggage tag and affix it on the bag at a prominent place. In case you are unable to take a print, write the PNR and the name of the passenger on a piece of paper and paste it on the bag
Only One check in bag and one cabin bag allowed
Download baggage tag with an identification number
During transit to airport, take all precautions to prevent infection
When You Reach The Airport
Before entering the terminal, ensure you are wearing protective gear
Mask is compulsory throughout the journey
Walk towards thermal screening facility near the entry gate
Get yourself checked for temperature. Get status of your health checked through the Aarogya Setu app or a self-declaration form
Children below 14 years of age will be exempted
Once screened, move to the CISF counter at the entry checkpoint. Display identity card, boarding pass/e-boarding pass
Proceed to baggage drop counter
At the baggage drop counter, display PNR and identification to the staff. After checking baggage tag, the staff will accept it. An electronic slip will be sent via SMS
Complete check-in procedure and baggage drop-off at least 60 minutes before departure
Security Check
Arrangements are made at airports to guide passengers to walk through the pre-embarkation security screening.
Security staff will practice 'minimum touch' concept to reduce physical contact with passengers
While waiting in the security hold area, maintain social distancing and sanitisation protocols
Chairs marked 'not for use' should not be occupied
Before boarding, collect your safety kit (three- layered surgical mask, face shield and a sanitizer) from the airlines near the boarding gate
Boarding for a flight will commence 60 minutes before departure and boarding gate will be closed 20 minutes before departure
Self-scan your boarding pass
Again show your ID card to the airline staff at the boarding gate
While Boarding
Maintain hygiene and sanitation. Face to face interaction to be minimized
Minimize use of lavatory and avoid any nonessential movement
Only one companion for children and elderly to be allowed
You will not be permitted to consume any eatables inside the aircraft during the flight
No paper/magazine will be available in the aircraft
No on-board sale of any item
lf you feel uncomfortable, fatigued or have cough, notify the crew
From Airport To Destination
Follow instructions and don’t rush to exit gate
Social distance/sanitation should be maintained at arrival gate
Wait near the baggage hold area till your luggage arrives
Transit passenger will not be allowed to come out of the transit area